Carpet FAQs
Design Ambience specializes in custom-designed carpet for hotels, offices, and other commercial interiors across the Philippines — from concept and artwork development through production, installation, and after-sales support.
Choosing the right carpet still starts with the basics: the project’s application, traffic level, design requirements, carpet construction, installation conditions, maintenance needs, and budget.
Below are answers to the questions we hear most often from our clients.
Carpet FAQ Topics
General Carpet Questions
Design Ambience supplies four carpet types: Handtufted Carpet, Axminster Carpet, Printed Nylon Carpet, and Carpet Tiles.
Each one is built differently and suits different projects. The right choice depends on the area of use, traffic level, design requirements, installation method, maintenance needs, and budget.
Start with where the carpet goes and how much foot traffic it will take — that narrows the decision faster than color or pattern does.
Handtufted Carpet fits projects that call for a highly customized, flowing design, a custom shape, or a feature piece. Axminster Carpet is the common pick for demanding hospitality areas where durability, wool, custom design, and long-term appearance matter. Printed Nylon Carpet gives a customizable Broadloom option at a more accessible price than Axminster. Carpet Tiles work well in commercial and office areas where modular installation and individual tile replacement are priorities.
Broadloom Carpet is carpet supplied in wide, continuous rolls rather than individual tiles.
“Broadloom” describes the format the carpet is supplied in, not one specific manufacturing method — Axminster Carpet and Printed Nylon Carpet are both types of Broadloom Carpet.
Broadloom Carpet is supplied in rolls; Carpet Tiles are individual modular pieces.
Broadloom is often chosen when a continuous look or a customized design matters most. Carpet Tiles are the better fit where individual sections may need replacing later or where modular installation is preferred.
These four differ in construction, production method, appearance, application, and price point.
Handtufted Carpet is individually tufted, which gives the most flexibility in design, texture, pile height, shape, and detailing. Axminster Carpet is a woven Broadloom Carpet used for demanding hospitality and commercial projects, especially where durability, wool, custom design, and long-term color retention matter. Printed Nylon Carpet is a tufted Broadloom Carpet with the design applied through jet-dye printing, offering strong design flexibility at a more accessible price than Axminster. Carpet Tiles are modular pieces that install and replace individually.
Several carpet types work in hotels, and the right one depends on the specific area and project requirements.
Axminster Carpet is the common choice for guestrooms, corridors, lobbies, ballrooms, restaurants, casinos, auditoriums, and event halls because of its woven construction, wool content, durability, and ability to hold its color and appearance over time when properly maintained. Printed Nylon Carpet can also go in guestrooms, corridors, lobbies, ballrooms, restaurants, cinemas, auditoriums, and event halls, particularly when the project needs a customized Broadloom design at a more accessible price point. Carpet Tiles may suit selected hotel areas depending on the application.
The carpet construction needs to match the traffic level and application — this isn’t a one-size-fits-all decision.
Commercial carpet selection usually weighs construction, fiber, pile characteristics, backing, and other performance factors together. Axminster Carpet is a common pick for demanding hospitality areas because its durable woven construction holds up to heavy traffic when properly specified. Whatever the choice, the specification should be based on the project’s actual requirements.
Carpet Tiles and Broadloom Carpet both work well in office environments.
Carpet Tiles are especially useful where modular replacement and flexible installation matter. Broadloom Carpet suits projects that want a continuous surface or a customized design — it’s also the common choice for boardrooms, executive offices, and the president’s office, where a more distinctive carpet design is often preferred.
Yes — most hospitality and commercial projects mix carpet types by area.
A hotel, for example, may use Axminster Carpet in corridors and other high-traffic areas, Printed Nylon Carpet in guestrooms or selected public areas, and Carpet Tiles in offices or support areas.
Key specifications include fiber, carpet construction, pile height, pile weight, backing, width, pattern repeat, colorfastness, fire performance, installation requirements, and intended application.
The right specification should match the project’s actual performance needs rather than defaulting to the highest number in every category. Design Ambience can help recommend the appropriate specification based on the application, design requirements, traffic level, and other project considerations.
Handtufted Carpet
Handtufted Carpet is produced by inserting yarn into a backing material to form the carpet pile, which allows a high degree of control over design, texture, pile height, shape, and detailing.
Design Ambience’s Handtufted Carpet is produced with an approximately 9 mm pile height and can use wool, nylon, wool/nylon, viscose, or bamboo silk.
Handtufted Carpet works best where the carpet is meant to be a design feature, not just a floor covering.
It can be produced in custom sizes, shapes, textures, and designs, which makes it a fit for feature areas, statement pieces, custom rugs, hospitality interiors, selected commercial spaces, and high-end residential projects.
Yes — Handtufted Carpet can be used for hospitality and commercial applications when the materials and specifications are matched to the intended use.
Yes. Handtufted Carpet can be produced to the exact dimensions and shape needed, which makes it suitable for custom area rugs and feature rugs designed around a room’s proportions, the furniture layout, an architectural feature, or the overall interior concept.
Yes. Custom shapes can be produced to follow an architectural feature, a furniture arrangement, a curved area, or a specific design concept.
Yes. Varying the pile height within one design creates an embossed effect, adds texture, and gives the carpet visual depth.
Yes. Cut pile, loop pile, and combinations of the two can all be worked into one Handtufted Carpet design.
Yes. Carved areas can be added to create changes in texture, depth, and definition within the design.
Yes. You can send artwork, design intent, sketches, CAD drawings, mood boards, or material references, and our carpet designers will develop it into production-ready carpet artwork.
Yes. Our carpet designers can take a concept, sketch, mood board, CAD drawing, or general design intent and turn it into carpet artwork ready for production.
Yes. Colors are selected to match the project, and we can work from color references or physical samples you supply.
Yes. Color matching can be developed against Pantone colors, physical samples, furnishings, finishes, and other approved materials.
Broadloom Carpet
Broadloom Carpet refers to carpet supplied in continuous rolls or wide widths — it’s a format, not a specific manufacturing method.
Different carpet constructions can be supplied as Broadloom Carpet, including Axminster Carpet and Printed Nylon Carpet.
Design Ambience typically supplies Broadloom Carpet in widths of approximately 3.66 m or 4.00 m.
This width matters when working out the carpet layout, quantity, and cutting plan.
Our Broadloom Carpet offering covers Axminster Carpet and Printed Nylon Carpet, both of which can be customized for project-specific designs and applications.
Broadloom Carpet is common in hotels, offices, and other commercial interiors, and it also shows up in selected retail, restaurant, and high-end residential projects depending on requirements.
Yes, in both design and color. The artwork can also be developed around the project’s actual floor plan, room layout, and furniture arrangement.
Yes. We can work from a floor plan you provide or take actual site measurements, then develop the carpet design around the real space.
Yes. Design Ambience keeps color poms on hand for color selection and matching against the interior design.
Yes. Quantity takeoff and cutting-plan preparation are part of our carpet supply and installation service.
The calculation factors in carpet width, floor dimensions, pattern direction, pattern repeat, seams, and the installation layout.
The layout determines exactly how the rolls will be positioned and where the cuts and seams fall.
Planning this properly ahead of time helps manage pattern matching, seams, cutting, and material usage before production starts.
A repeating pattern often needs extra material so adjacent carpet pieces line up correctly.
The larger or more complex the repeat, the more important it is to work out the cutting plan before locking in the final quantity.
Axminster Carpet
Axminster Carpet is a woven type of Broadloom Carpet widely used in hospitality and commercial interiors.
It’s particularly suited to projects that need custom woven patterns, multiple colors, durability, and a carpet that holds its appearance over years of use.
Axminster Carpet’s woven construction gives it the durability that demanding hospitality environments need.
It’s commonly made with wool, which adds durability, a natural appearance, resilience, and better color retention over time when properly maintained. That’s why it’s the common choice for guestrooms, corridors, lobbies, ballrooms, restaurants, casinos, auditoriums, and event halls, where heavy traffic and long-term use are the main concerns.
Design Ambience supplies Axminster Carpet for:
- Hotel guestrooms
- Hotel corridors
- Hotel lobbies
- Ballrooms
- Restaurants
- Casinos
- Auditoriums
- Event halls
- Selected offices
- Selected residential projects
The right specification depends on the application, expected traffic, design requirements, and project standards.
Yes. Axminster Carpet is the common choice for high-traffic hospitality and commercial areas because of its woven construction and durability.
Even so, the specification should still be selected to match the expected traffic, application, design requirements, and project standards.
Both are customizable Broadloom Carpet options, but they suit different priorities.
Axminster Carpet is a woven carpet chosen for demanding hospitality applications where durability, wool, custom design, and long-term color retention are the priority. Printed Nylon Carpet is a tufted Broadloom Carpet that reproduces the design through jet-dye printing, and its main advantage is a customizable Broadloom look at a more accessible price than Axminster for many projects.
In short: Axminster when woven construction, wool, and long-term performance matter most; Printed Nylon Carpet when the project needs a customized look while managing budget.
Yes. Our carpet designers develop custom Axminster artwork based on the project’s design requirements.
Yes. Send us your design and our carpet designers will develop it into artwork suited to the selected construction and production requirements.
Yes. We can develop carpet artwork from a concept, drawing, mood board, design intent, or other reference material you provide.
Yes. Color selection is developed using our color poms and other approved color references.
Yes. Colors can be matched to interior furnishings and other materials using physical references and color standards.
Yes. We can work from an architectural floor plan or take actual site measurements, then develop the carpet design and layout around the measured space.
Yes. The specification is selected to match the application, design requirements, expected traffic, and required performance.
Industry Axminster specifications typically weigh fiber composition, pitch and rows, pile height, pile weight, backing, width, colorfastness, and fire performance.
Pitch describes how dense the woven carpet construction is across its width.
Pitch and row configuration are among the technical factors used to specify Axminster Carpet, and the right configuration depends on the design and intended application.
Design Ambience typically supplies Axminster Carpet in widths of approximately 3.66 m or 4.00 m, which factors into the carpet layout and cutting plan.
The backing incorporates jute, polyester, and cotton as part of the overall carpet construction, considered alongside the full specification and intended application.
Printed Nylon Carpet
Printed Nylon Carpet is a tufted Broadloom Carpet made with 100% nylon face fiber.
It’s produced with a white face first, and the design is applied afterward using a jet-dye printing process.
Its main advantage is a more accessible price point than Axminster Carpet while still allowing extensive customization of a Broadloom design.
It can reproduce detailed artwork, gradients, and multiple colors, which makes it a practical option for projects that want a customized Broadloom Carpet without the higher cost of Axminster.
Both are customizable Broadloom Carpet products, but they differ in construction, production method, and typical project fit.
Axminster Carpet is woven and is the common pick for demanding hospitality applications where wool, durability, woven construction, and long-term color retention matter. Printed Nylon Carpet is tufted, with the design applied through jet-dye printing, and it’s generally chosen when the project wants a customized Broadloom look at a more accessible price.
The choice comes down to the project’s application, design requirements, expected traffic, performance requirements, and budget.
Design Ambience’s Printed Nylon Carpet can accommodate up to 12 colors in a single design, depending on the artwork and project requirements.
Yes. It can reproduce detailed artwork and gradients, which makes it a good fit for designs that need a high level of graphic detail.
Yes. Send us your artwork and our carpet designers will review it and develop it into production-ready carpet artwork.
Yes. We can develop or modify artwork based on a concept, sketch, drawing, mood board, floor plan, or other design reference.
Yes. Colors can be selected and matched to project requirements, including matching against physical references.
Yes. We can work from a floor plan you provide or take actual site measurements, then develop the design and layout around the real space.
Design Ambience commonly supplies Printed Nylon Carpet for:
- Hotel guestrooms
- Hotel corridors
- Hotel lobbies
- Ballrooms
- Restaurants
- Cinemas
- Auditoriums
- Event halls
- Selected offices
Selected residential applications
Yes. Design Ambience’s Printed Nylon Carpet is built for heavy contract applications, though the specific product should still match the actual traffic, use, and design of the project.
The typical backing system is cotton mesh with latex adhesive, though the final construction is confirmed against the selected product and project requirements.
Choose Printed Nylon Carpet when the project wants a customized Broadloom design but needs a more accessible price point than Axminster.
It’s particularly useful when detailed artwork, gradients, multiple colors, and design flexibility matter while the project also has to manage its carpet budget. Axminster tends to win out when woven construction, wool content, durability, and long-term color retention are the higher priority.
Carpet Tiles
Carpet Tiles are modular pieces of carpet installed individually rather than as one continuous roll.
They’re common in commercial interiors, especially offices, where modular installation, easier maintenance, and simple replacement matter.
Design Ambience’s standard Carpet Tile size is 50 cm × 50 cm, with 25 cm × 100 cm available for certain collections.
Yes. Carpet Tiles are a common choice for offices precisely because they’re modular — individual sections can be replaced without touching the rest of the floor.
Yes, in appropriate applications. The collection should be matched to the intended traffic, use, design, and performance requirements of the specific hotel area.
Yes. Design Ambience offers Carpet Tiles built for heavy contract use — the collection should be selected to match the expected traffic and application.
Yes. Individual tiles can be removed and replaced without redoing the entire floor.
Design Ambience uses a water-based adhesive system that makes replacing individual tiles relatively straightforward.
Yes. Installation direction and pattern vary by collection, and some collections have a specific installation direction that needs to be followed.
We offer Carpet Tiles in polypropylene or nylon fiber, depending on the collection and the project’s performance and budget requirements.
Our Carpet Tiles are generally produced using tufted loop-pile construction.
Backing options include PVC and cushion backing, depending on the collection selected.
Yes. We offer Colorpoint Carpet Tiles, and we can also customize Carpet Tiles when a project calls for a more design-focused solution — not just a practical office floor.
Regular vacuuming plus cleaning procedures suited to the specific product. A maintenance program should account for traffic level, the type of soiling, and how the space is used.
Custom Carpet Design
Custom carpet is our specialty, but we also carry stock options for projects with a quick turnaround.
Most of what we supply is custom-designed around a specific interior concept, brand standard, or space. If your timeline doesn’t allow for custom production and sampling, ask us about available stock carpet instead.
Custom carpet is designed and produced specifically for one project — the color, pattern, and sometimes the construction itself are developed around that project’s actual requirements.
Carpet from collections uses existing designs already available. Custom takes more lead time for design development, sampling, and approval, but the result is built around your exact space, brand, and interior concept instead of a design anyone else could order from the same collection.
Yes, generally. Custom carpet is manufactured specifically for the project, so most constructions carry a minimum production quantity.
The exact minimum depends on the carpet construction and design — send us your project details and we can confirm the quantity requirements.
Yes. Our carpet designers can develop artwork from an interior concept, mood board, sketch, CAD drawing, material specification, floor plan, or other design intent.
Yes. Send us your artwork and our carpet designers will review it and develop it into production-ready artwork suited to the selected carpet construction.
Yes. Our carpet designers can adjust and develop existing artwork to fit the project’s requirements.
Yes. Our carpet designers can put together multiple design options whenever a project calls for it.
Yes, including furniture placement and other architectural elements, as long as the necessary drawings are provided. Our carpet designers develop the artwork around the actual layout.
Yes, provided an appropriate floor plan or layout is supplied so the design can be planned around it.
Yes. Custom carpet artwork can include borders, central features, medallions, flowing patterns, and other design elements.
Yes, using Pantone references, physical materials, furnishings, finishes, and other approved color references.
A strike-off is a physical sample that shows how the approved design and colors will actually look in the selected carpet construction.
It gives you a physical reference to check before bulk production begins.
For customized carpet, yes — design and color need to be approved before bulk production starts. The approved strike-off then becomes the production reference.
Yes. You can request revisions after reviewing the strike-off, and our carpet designers will adjust the artwork and colors before final approval.
A physical sample lets you and the design team check the actual construction, color, texture, and design before committing to production.
This matters because a screen simply can’t reproduce the physical characteristics of carpet accurately.
Carpet Quotation and Purchasing
Useful information includes:
- Project location
- Area of application
- Floor plans or dimensions
- Carpet type or intended application
- Design requirements
- Estimated quantity
- Required completion date
- Relevant project specifications
An accurate floor plan lets us assess the carpet quantity, layout, and cutting requirements more precisely.
Yes. We review the project’s application, design intent, expected traffic, requirements, and budget, then recommend suitable carpet options.
Custom carpet pricing depends on the selected construction, materials, quantity, design requirements, number of colors, dimensions, pattern complexity, and other project requirements.
We prepare the final quotation after reviewing the actual project details.
Yes. Different constructions involve different manufacturing processes, materials, and production requirements, all of which affect the final cost.
It can. Design complexity affects artwork development, production requirements, and pattern planning, among other project considerations.
It can, depending on the carpet construction and production method. For customized carpet, the number and arrangement of colors should be worked out during design development.
Carpet quantity is calculated from the floor dimensions, factoring in carpet width, pattern direction, pattern repeat, seams, cutting requirements, and installation layout.
Quantity takeoff and cutting-plan preparation are included in our carpet supply and installation service.
A cutting plan determines how individual carpet pieces are cut from the rolls, coordinating direction, pattern matching, seams, cuts, and material usage before production and installation begin.
Yes. Cutting-plan preparation is part of our carpet supply and installation service, coordinated with the layout, quantity, and installation requirements.
Yes. We can take actual site measurements, or you can supply an accurate floor plan for the quantity, layout, and cutting-plan work.
Yes. Technical specification support is part of our carpet supply service, and we can provide technical data sheets when needed.
Yes. Available test reports and supporting documentation can be requested for project specification, consultant review, or approval.
Commercial carpet specifications commonly cover fire performance, colorfastness, static control, backing, and installation requirements — the exact tests required depend on the project’s specifications.
Carpet Production and Lead Time
Custom carpet production takes about 30 days on average once the design, colors, and strike-off are fully approved.
Timelines can run longer for intricate designs or specialty materials, since those need extra time to produce properly. We can confirm a specific schedule once we know your product, design, and quantity.
Carpet sampling takes about 2 weeks to produce and arrive.
More intricate designs or special materials can take longer, since those need extra time to produce properly. We can confirm a specific sampling timeline once we know your product and design.
Bring custom hotel carpet into the project early — design development, quantity planning, sampling, approval, production, delivery, and installation all take real time.
Coordinating early also lets the carpet layout and production schedule line up with the construction program instead of holding it up.
Once the design and strike-off are approved, that approved sample becomes the production reference and the carpet moves into production.
Carpet Installation
Yes. We install the carpets we supply and coordinate the installation to match the project’s requirements.
Our installation service can include site measurement, quantity takeoff, carpet layout planning, cutting-plan preparation, and installation coordination — all handled as one process so the carpet is properly planned for the actual site.
Before installation, confirm the area is ready for turnover: site conditions, completed construction work, floor condition, dimensions, moisture, and anything else relevant to the selected carpet and installation system.
The subfloor should be smooth, sound, and properly prepared before carpet goes down.
Bumps, uneven areas, and cracks can still show through the carpet, because carpet follows the contour of whatever is underneath it. Any repairs or leveling need to happen before the area is turned over for installation.
Carpet is flexible and follows the surface beneath it, so bumps, uneven areas, or cracks in the concrete can become noticeable once the carpet is installed.
Broadloom Carpet is installed by positioning the rolls according to the approved layout, making the required cuts and seams, and securing the carpet with the appropriate installation system, matched to the construction and site conditions.
Seams are planned during the layout and cutting-plan stage, positioned to suit the space, carpet direction, pattern, and expected traffic.
Pattern matching means positioning carpet pieces so the design continues correctly across each seam — one more reason the pattern repeat and cutting plan need to be worked out before production.
We check actual site conditions before final production whenever possible, and we can take our own site measurements to use for the carpet layout, quantity, and cutting plan.
Carpet Maintenance and After-Sales
Regular vacuuming, prompt spot cleaning, and periodic professional cleaning suited to the carpet construction and traffic level.
Design Ambience offers Chem-Dry deep carpet cleaning as part of our after-sales support, which is worth scheduling on a regular basis for commercial carpet rather than waiting until it looks visibly worn.
It depends on traffic, soiling, and the environment — higher-traffic areas generally need more frequent professional cleaning than lightly used ones.
We can help you work out a cleaning schedule for your specific carpet and site, including Chem-Dry deep cleaning.
In some cases, yes — either repairing the damaged section or replacing it, depending on the type and extent of damage, the carpet construction, and whether matching material is available.
It’s best to plan for this during the original bulk production whenever possible.
Customized carpets are made specifically for a project and often have minimum production quantities, so producing extra material alongside the original order gives you a matching reserve for future repairs or replacement.
Attic stock is extra carpet material kept in reserve after the main installation is done.
It matters most for customized carpet, since the original design, color, and construction can be hard to reproduce later — especially if the product is discontinued or the original production run is no longer available. We recommend planning for an appropriate amount of attic stock during the original production, particularly for customized hospitality and commercial projects.
The right amount depends on the project size, carpet construction, design, expected use, and which areas are most likely to need future repairs.
Decide on this before production, not after installation — matching material later can run into minimum quantities and production availability issues.
Yes. Keeping suitable leftover carpet is useful for future repairs or replacing damaged sections. Store it properly and label it with the project and product information.
Yes. We provide after-sales support, maintenance guidance, Chem-Dry deep carpet cleaning, and help with replacement or additional carpet as it’s needed.
Carpet Standards and Documentation
Depending on the project, specifications may address fire performance, colorfastness, static control, backing, indoor-air emissions, and installation requirements.
The exact tests required depend on the project’s specifications, building requirements, and applicable standards.
Yes. Available test reports and supporting documentation can be requested for project specification, consultant review, or approval.
Some carpet products carry independent testing or certifications related to indoor-air emissions. Where applicable, we can provide the available certification or test documentation for the selected product.
Yes. Depending on the product and project, documentation can include technical data sheets, samples, test reports, certifications, and other relevant product information.
Our Carpet Track Record
Yes. We’ve supplied carpet to a wide range of 3- to 5-star hotel brands across the Philippines, and every carpet specification we’ve taken on has been supplied and delivered since the company started.
Our carpet has gone into properties under major international and local hotel brands, including Shangri-La and Okada Manila, among other leading hospitality groups nationwide.
Yes. Two examples are the ballroom carpet at EDSA Shangri-La, Manila, and the casino floor carpet at Okada Manila — both large-scale installations that needed custom design work and careful production planning to match the space precisely.
Yes. Several hotel groups have brought us into more than one property, including multiple properties under the Shangri-La brand and multiple hotel brands under Megaworld.
Yes. We have before-and-after photos from actual installations. Reach out and we can share examples relevant to your project type and application.
Working With Design Ambience
Yes. We review the project’s application, design intent, expected traffic, requirements, and budget, then recommend suitable carpet options.
Yes. Our carpet designers can develop artwork from a concept, artwork, mood board, sketch, CAD drawing, material specification, floor plan, or other design reference you provide.
Yes. Our service includes site measurement, quantity takeoff, carpet layout planning, and cutting-plan preparation, coordinated as part of the overall supply and installation process.
Yes. We produce physical samples and strike-offs for review and approval before production begins.
Yes. We install the carpets we supply and coordinate installation with the project’s requirements.
Yes. Our support continues after installation — maintenance guidance, Chem-Dry deep cleaning, replacement requirements, additional carpet orders, and other after-sales needs related to the carpet we supplied.
Working With Us
Need Help Choosing the Right Carpet?
Send us your floor plan, design intent, or a few reference photos and we’ll recommend the right carpet type and put together a quotation.
